Frequently Asked Questions

Yes, we provide free UPS ground shipping on all orders over $$125.

Since all items are handmade to your specifications, we do not offer refunds or returns. If there is a problem with your order, please let us know right away and we will rectify the issue.

All items are handmade and made-to-order. Expect your order to ship within two weeks, unless you've order a pre-order item, which will take longer to ship. As always, please communicate with us if you have a tight turnaround.

YES! All items are handmade in the USA and are made-to-order.

YES! Please look at the images on this link to see the bow sizes across girls of all ages.

Please do not machine wash any of these items. Spot clean only. I would dab a tiny bit of Shout, applied with a q-tip to the stained area, and then rub it out with another clean q-tip and hot water.

YES! Please email us or send us a DM to chat about the details for your custom order.

YES! I collab with shops on Etsy so it's important for me to keep a presence there. I do have some unique items you will find on Etsy only. You can visit my shop by clicking here.